iClassPro would like to extend our best wishes to all of you. We are grateful for each and every one of you and we look forward to an amazing 2011!
Merry Christmas and a prosperous new year from our family to yours!
Happy Holidays Comments Off
New iClassPro Data Center Comments Off
We will be moving to our new data center and upgrading iClassPro version 2 users to new servers on Sunday October 31st, 2010 at about 2:00pm Central Standard Time. During this time iClassPro V2 will not be available while we are moving data to the new servers. We expect the migration time to be minimal and we will have the servers back up as soon as possible. Please note that iClassPro Version 1 will not be affected by the move and there will be zero down time for version 1 clients.
The iClassPro team would like to thank everyone for the wonderful feedback and support during the transition to version 2 of the iClassPro class management software.
iClassPro Class Management Conference Comments Off
Well it has been a crazy whirl wind the past couple of months. In addition to launching iClassPro Version 2, the iClassPro team has had the opportunity to travel to some great conferences including the National USA Gymnastics Championships in Delaware, the Region 5 Gymnastics Conference in Chicago, The Gymnastics Association of Texas in Austin, and last weekend, the National Swim Conference in Las Vegas.
On behalf of the entire iClassPro team, I would like to say “thank you” to all of our clients that took the time to stop by our booths to say “Hi”. It is so great to meet everyone face to face and we are looking forward to a great upcoming 2011 season.
Version 2 Accounts Ready Comments Off
To help give you a jumpstart in iClassPro V2, we recommend you and your team spend some time reviewing some getting-started resources and playing around with V2 for a period before we transfer your data from V1 to V2.
Simultaneous V1 and V2 Advisory
You can run both V1 and V2 at the same time. However be advised that data will not sync between the two! IMPORTANT NOTE: Any data entered into your V2 account will be overwritten when your version 1 data is transferred.
Merchant Account Test-Mode Advisory
We highly suggest putting your Merchant Account in test mode during your familiarizing period so you can create a few changes, review new options available and test the new charge processing. Remember to switch test-mode to off when are ready to go live.
Getting-Started Guide
This 19-page document covers all the basics, including various navigation fields, business settings and first steps that should be considered before beginning to work in V2. Print out or view online at iclasspro.com/icpweb/documentation.
Final V2 Data Transfer Request
After test-driving V2 and you are ready to switch – please email ICP Help and Support and we will get your data transfer initiated.
Help & Support
If you have any questions or want to chat with our help and support, please submit a help ticket online at http://support.iclasspro.com
Thanks for going Pro!
Version 2 Announcement Comments Off
We are excited to let everyone know that tomorrow (Friday August 27, 2010) we will resume creating new accounts for iClassPro Version 2. As a courtesy to our current customers, we held off from accepting new customers while we assisted current customers and finished testing the data import process from version 1 to version 2.
Thank you all for your tremendous feedback, support and patience. We could not ask for better customers and the response from the USAG national congress in Connecticut was an overwhelming success.
Best Regards,
Chris McNabb
President, iClassPro, Inc.
Free Version 2 Training Comments Off
You’re Invited!
iClassPro Version 2 Training – Free
Friday September 3rd, 2010
7:00 pm to 9:00 pm
Austin, Texas
GAT Convention, Renaissance Hotel in the Pecos Room
MAXIMUM V2: iClassPro has launched Version 2 and invites you to attend our “Live Training Seminar To Maximize iClassPro.”
Whether you’re already a customer or just interested in its potential benefit for your business, this seminar will train you and your staff on all the features iClassPro Version 2 has to offer!
OVERVIEW: Visit the GAT Convention Exhibit Hall Friday Night preview from 6 to 7 and then head over to the Pecos Room to receive in-depth training so you can maximize the features offered by iClassPro Version 2 – “Worlds Greatest Business Management and Marketing Software Program.”
WHO SHOULD ATTEND: Everyone is welcome. Please respond (RSVP) to let us know how many will be attending (owners, office managers, secretaries, employees, etc.) and we will provide materials and a great presentation. See you there!
If you would like more info about Gymnastics Association of Texas, please visit their website at www.gatx.org.
New web site launch Comments Off
iClassPro has launched a new web site. Please click around and let us know your thoughts.
Version 2 – Life Just Got Easier Comments Off
iClassPro V2 will officially launch at USA Gymnastics National Congress!
Be sure to visit our booth to see a V2 Demo
The iClassPro team will be present at the USAG National Congress to show iClassPro V2 and answer any questions.
Anyone who will be present at the National Congress is invited to visit our booth (Booth #116) to be the first to see V2 in action.
Frequently asked questions about making the switch to V2.
We’re excited to announce that iClassPro V2 is here! If you’re a current iClassPro customer, we will work hard to make sure that the switch to our new version is as smooth as possible for you and your staff. At your convenience, we’ll be available to support you in making the switch to V2.
• What you can expect?
Due to the large demand for V2, we will not be able to upgrade everyone at one time. The first step to receive your upgrade is to complete the request form, and we can arrange the most convenient time for you to make the switch. We will be sure to contact you before you receive the upgrade to V2. The request form will be posted here on Aug. 11th.
• Pricing
The price for your iClassPro subscription will remain the same. Among V2’s many new features is a new, convenient way of staying in contact with your customers using its SMS and Voice Broadcast features. In order to use the SMS and voice broadcast feature, you will need to purchase credits at $0.03 per message (per min for voice)
• Import From Version 1
Don’t worry; your current iClassPro settings will remain unaffected. You data will be complete in iClassPro V2, and you can continue working right away. Or, if you prefer, you can use your old account while learning the new system, and re-import your data when you’re ready. You may want to consider changing some settings to utilize new features.
• Thank you
A special thank you to everyone who has helped contribute to make iClassPro better! We will continue to work hard to make your life easier.
One Million Students Comments Off
iClassPro now manages over one million students. A big thanks to all of our customers that help make our product better each day with wonderful input and suggestions.