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Our Support Team will be available to answer questions during standard business hours.

Hours are Monday – Friday, 9am – 6pm (Central Standard Time).

Thanks for Going Pro!

The new blackout dates feature is now available! iClassPro can now calculate pro-rated tuition based on your blackout dates. Here’s how it works…

How It Works

Blackout dates change the way iClassPro calculates tuition when prorating or billing hourly so that you can automatically not charge for the days that you are closed.

FOR EXAMPLE, you have a one hour Monday class and you charge $20 per hour or per class. iClassPro would count how many billable days there are within your billing cycle (The billing cycle could be a session or monthly), and then subtract the blackout dates from the billable days. Let’s say you bill monthly for this class. iClassPro would then calculates how many Monday’s there are in the current calendar month.

It would figure that there are 4 Mondays in December. So, it would charge 4 x 20 and calculate a total tuition of $80. Now let’s say you have a blackout date of December 26th which happens to be on a Monday. This makes only 3 billable Mondays in December. The calculation would then be 3 x 20 = $60.

Setting Up Blackout Dates

Complete the following steps below to setup blackout dates on your classes.

Create a Blackout Schedule

1. First, you enter the dates you are closed in a “Blackout Schedule” in your iClassPro Settings. This is under Settings>Setup>Class Settings
2. Click the create new button to create a new blackout schedule.
   
3. On the right side of the window, choose dates or a date range and click the add button to add dates to your blackout schedule. Your dates show in the list on the left of the window.
   
4. Be sure to click Save when finished.

Attach to Applicable Programs

Before your blackout schedules are used, you must attach the schedule to the program(s) that it applies to. All you need to do for this is edit the programs under your settings.

1. Edit programs under Settings>Setup>General Settings.
   
2. Double-click each program to edit it.
   
3. In the edit/view program window, select your blackout schedule from the drop down menu.
   
4. Be sure to click save.

Testing The Settings

 Enroll a test student to test your settings. When creating a charge, you should see now that the calculated tuition is taking blackout dates into account.

TIP: You can see exactly how iClassPro calculates the tuition from the Global Tuition Charges. Just click on the amount in the preview and you’ll see a window outlining the tuition calculation as seen below.

Questions?

Please feel free to contact us if you have any questions about using blackout dates. We’re happy to help!

Thanks for Going Pro!

We love getting feedback from you, and one of our most requested features has finally come to life! 

iClassPro has added multi-select filters for Level, Days, and Age Range. These filters were put in place to make it easier when enrolling multiple students at the same time. We hope you like the enhancement!

New Multi-Select Filters On The Classes Page:

There are now multi-select filters for the level, days, and age-range filters. See image below.

Using the new filters are just as easy as before:

• Just click on a level, day, or age range to apply that filter to the list of results.
• If you want to select multiple filter options, just hold down the CTRL (COMMAND button on Mac) button while clicking on multiple levels, days, or age-ranges.
• You will see each selected value be highlighted when the filter is applied.

TIP: You can use the Reset Filters button to quickly deselect all filters.

Please contact us if you have any questions about this latest enhancement.

Thanks for Going Pro!

In an effort to enhance the staff permissions and in order to address a problem where some users have accidentally deleted records, new staff permissions have gone into affect today.

The Following Permissions Were Added:

• Delete Family
• Delete Student
• Delete Class
• Delete Charge
• Delete Camp
• Delete Staff

By default, only administrator users will have access to those permissions. If any staff members need to be able to perform any of those tasks, they will need to have the permission enabled on their staff record.

Please contact us if you have any questions about this update.

Thanks for Going Pro!

Over the past couple weeks, we have released quite a bit of enhancements and fixes. We hope that you all are noticing the improvements! And, as always, we encourage your feedback.

IMPORTANT NOTE: Some updates may require you to clear your browser’s recent history. This can be done from the tools menu in most browsers or by pressing CTRL+ALT+DEL in the browser. Be sure to clear the ‘cache’ and ‘cookies.’

New Stuff:

• Added keyword filter to category list report.
• Added level filter to the customer class list report.
• Added signature line to both policy reports.
• Many more speed tweaks/enhancements.
• Major speed and stability enhancements to the list page text searches.
• Added default enrollment addendum to the settings for enrollment emails. Settings>Setup>Family Settings>Enrollment Emails.
• Added security header option for NACHA files to be compatible with more banks.
• Added the ability to select multiple charge categories on the late fees task on the transactions page.
• Added Save and Charge option on new enrollments.
• Added start and end date filter to Families With Credit Balances report.
• Added automatic enrollment emails for new camp enrollments.
• Added attendance reports: Roll Not Taken Report, Absences Report under Reports>Classes.

Fixed Stuff:

• Anniversary fee amount now fills in when adding an anniversary type line item.
• Multiple fixes for the black out schedule feature.
• Fixed links on calendar page. They were not working in IE.
• Fixed issue where the templates settings were not working in chrome or safari browsers.
• Fixed the date formatting and override tuition display issues on the enrollments list.
• Drop notes can now be viewed from the enrollment window under the notes tab.
• Modified error message for conflicting enrollments to be more informative to the user.
• Fixed error where it displays the first name twice in the family info box.
• Fix for emailing from the class page when there is a session selected in the session filter.
• Fixed currency symbol in some reports to match business settings.
• Fix for age filter ’6-8′ on the classes page.

Please contact us if you have any questions about any of the latest updates.

Thanks for Going Pro!