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iClassPro Blog

Customer Portal FAQ: Help Customers Help Themselves

January 25, 2021

Let us answer basic Customer Portal questions so you can get back to doing what you love!

As an extension of your website or mobile app, your one-stop-shop Customer Portal gives your customers access to easy class booking, account updates, payments, school news and so much more! Although the Customer Portal is user-friendly, navigating a new website or application can be challenging for anyone.

We know your staff members are busy so we want to help you assist your customers proactively by providing you with a list of FAQs that addresses basic questions about the Customer Portal. Questions like “How do I reset my password?” and “How do I enroll my student in a class?” are all covered in this self-service handout that can be easily printed or emailed to your customers.

Download the Customer Portal FAQ here.