iClassPro Blog background image

iClassPro Blog: What’s New

Join our monthly newsletter to stay up-to-date on all things iClassPro!

January 24, 2022

iClassPro Updates (Week of Jan 24, 2022)

Start your week off right with a cup of coffee and these awesome iClassPro updates!   New “Punch Pass Only” Option for Classes We’re enhancing punch passes to work more efficiently for you and ...

Read More

December 14, 2021

Session Filter Updates

We’ve improved class enrollment visibility on the Classes and Calendar pages by adding a “Show All Enrollments” toggle to the “Sessions” filters. If enabled, this new helpful option will d...

Read More

December 09, 2021

Managing Punch Passes just got easier!

We’re excited to announce that you now have the ability to add sub-categories to Punch Passes! This enhancement not only allows you to better differentiate between types of Punch Passes (such as "limited use" or ...

Read More

December 08, 2021

Note-taking just got better!

We’ve improved Drop Notes and Enrollment Notes to work more efficiently for your staff!  With this update, you’ll notice that these note-taking areas now have their own fields in iClassPro making it e...

Read More

December 01, 2021

Camp Block Enrollment Enhancement

You now have more control over maximum headcounts for camp blocks. With this new handy update, you can override/adjust the max number of enrollments per camp block allowing for more enrollments on certain dates than ot...

Read More

November 08, 2021

iClassPro Updates (Week of November 8, 2021)

New Skill Evaluations Setting This new setting allows you to add a URL to skill evaluations. Examples are linking to a video or document explaining requirements for how a specific skill should be performed, or a link ...

Read More

November 05, 2021

New Drop Reasons Setting

We’ve added a new Drop Reasons setting that gives you the ability to either show or hide default system drop reasons to your staff. This new setting will help eliminate confusion for staff members when assigning ...

Read More

November 02, 2021

System Warning & Update/Multiple Transfers

We’ve enhanced the iClassPro application to display a new system warning and block staff members from transferring an enrollment if a record of a transfer is already found in the system. This handy update will he...

Read More

October 18, 2021

iClassPro Updates (Week of October 18, 2021)

Adding Option to Email the Family Full Ledger Report This new option will give your staff the ability to email a copy of the Family Full Ledger Report directly from the family's ledger. Learn more! Punch Pass ...

Read More

October 05, 2021

Introducing the Staff Bio page!

iClassPro is excited to announce that we’ve added a new powerful personalization tool, a Staff Bio page, that can help introduce customers to your team! With the new Staff Bio page, you have the opportunity to p...

Read More

October 04, 2021

iClassPro Updates (Week of October 4, 2021)

Auto-Approval Prerequisites Enhanced Auto-Approval prerequisites to ensure that the class’s defined age requirements are met. Learn more! Class/Camp Edit Instructors See at a glance when an Inactive instructo...

Read More

September 27, 2021

iClassPro Updates (Week of 9/27/21)

Check-In Kiosk Pop-up   COMING 9/27! You now have the option to create a pop-up message that customers are required to accept when logging in at the Check-In Kiosk. For example: “By checking in, you a...

Read More

September 24, 2021

Updated Financial Reports

We have enhanced the following reports to include additional important financial details (including tax amounts or tax rates) at a glance! Updated financial reports include: Program Deposit Split Report (FIN-4) Add...

Read More

September 23, 2021

New Look & Enhanced Class Reports

To help you gain more insight into your classes, we’ve enhanced the below class reports to provide you with additional powerful reporting abilities. Please note that each updated report will have a legacy report ...

Read More

September 21, 2021

New Zone Management Capabilities

You now have more control over the newly named Zones! With this enhancement, you can add Zones to Camps and can also set a maximum number of simultaneous uses for each Zone. This handy addition prevents overbooking a ...

Read More

September 15, 2021

“Rooms” are now “Zones” in iClassPro!

We’ve updated the word "Room" to "Zone" within the iClassPro application to better clarify the purpose of this label which is to identify any location within your facility where an event (class) is held. These ch...

Read More

September 09, 2021

Point of Sale Staff Permission Updates

We’ve enhanced Point of Sale staff permissions to work flawlessly for you and your team when dealing with multiple locations. This update will ensure that your staff members will only have permission to view/edit...

Read More

September 06, 2021

iClassPro Updates (Week of 9/6/21)

FIN-2 Bank Deposit Report & FIN-8 Credit Card Split Report Adding a new setting to both reports which will allow you to generate the report based on when the payment was created. Learn more! (FIN-2 Bank Depo...

Read More

August 30, 2021

iClassPro Updates (Week of 8/30/21)

New Filters on Families​ Pa​ge Do you know the Enrollment Type & Attendance filters that are currently on the Students page? Well, for added convenience, we added them to the Families page! Learn mor...

Read More

August 25, 2021

New Ways to Set Tax Exempt Status

We have made it easier and more convenient for you to adjust the tax-exempt status for your classes on a class-by-class basis! With this update, you can quickly edit this status for a class with the Class QuickEdit and...

Read More

August 24, 2021

New & Improved Payment Form

We’re excited to announce that we’re making some awesome visual updates to your online payment form! All functionalities and payment fields will remain the same, but you and your customers will enjoy a...

Read More

August 16, 2021

New Look & Enhanced Reporting

To help you gain more insight into your staff, camps, financials, and marketing, we’ve enhanced the below reports to provide you with additional powerful reporting abilities. Please note that each updated report ...

Read More

August 11, 2021

Expand Your Customer Base with a Lead Form

We all know what it’s like to put an item in a checkout cart but only to abandon it because something about it didn’t meet our needs. So, wouldn’t it be great to know know what prevented them from com...

Read More

July 29, 2021

New Drop Request Option & Report

Losing a customer can be hard, and not knowing why is even worse! Customers unenroll from classes for a variety of reasons so wouldn’t it be beneficial to know why a class is being dropped? Well, with iClassPro, ...

Read More

July 13, 2021

eCheck Refund Workflow Enhancements

We all know issuing refunds on eChecks can sometimes be a pain. To help combat this we have improved the workflow of issuing these types of refunds and have also reinforced how it is reflected in iClassPro. These eChe...

Read More

July 09, 2021

Active Camp Enrollment Enhancement

We’ve improved camp enrollments to work more efficiently for you and your staff! This update will ensure that the system always presents the most up-to-date active camp enrollment information (based on the define...

Read More

July 08, 2021

NEW! Promo codes for trial enrollments!

We understand how important it is for you to stand above the competition and what better way to do so than by using trial enrollments to help entice new customers to check out your facility. One way to achieve this is...

Read More

June 15, 2021

Improved Camp Workflow

We have made modifying camp enrollments easier by improving the overall workflow for camp-related settings. These updates include: Online Activity will no longer show an "Approve" button if the modification was alre...

Read More

June 14, 2021

New Settings for Same-Day Enrollments

As many of you know, some customers wait until the first day of class or camp to sign up and as a result, miss the first day. This can be quite the headache because by default, same-day enrollments within iClassPro are...

Read More

June 03, 2021

Send richer emails with enhanced email variables!

As you know, with custom email templates in iClassPro, you can add email variables to make mass emails more tailored to individual customers. However, not all email variables can be used from specific pages based on th...

Read More

June 02, 2021

We’ve Enhanced Auto-Approve Requests!

Today, we are excited to announce an awesome enhancement to enrollments which will help you fine-tune your auto-approve requests! Previously, iClassPro offered a setting to "Auto-Approve Requests" based on the student...

Read More

May 20, 2021

New Warnings for Billing Schedules & Tuition

We’re excited to announce that we’ve added system warnings to improve the process of changing/deleting billing schedules and tuition. This update will improve the functionality of the “Keep Existing B...

Read More

May 17, 2021

Updated Permissions

We’ve updated permissions within the iClassPro application to improve your experience and help you work more efficiently! All the functionalities are still the same, but you may notice slight differences in the ...

Read More

May 13, 2021

New Enrollment Icons and Report

Not all new enrollments are created equal! You know the “first enrollment” icon that you can enable to show up next to a student's name when it is their first time to attend a class or a session? This ...

Read More

May 07, 2021

Enhanced Enrollments from Classes Page

Have you noticed that the Classes page has a fresh new icon? This cute little icon is not the only new part of the Classes page as we have also expanded the functionality of enrollments within the page. Among other ...

Read More

May 04, 2021

Updated “Drop Date for Previous Class” Field

To help improve the accuracy of enrollment calculations, we will now display a field called "Drop Date for Previous Class" in the "Transfer Enrollment" window. This ensures that as soon as a student transfers out of a ...

Read More

May 04, 2021

Enhanced Rejected eCheck Handling

We have enhanced our eCheck payment processing and ledger reporting to work more efficiently for you and your staff! eChecks are a form of payment that uses a customer's bank routing and account numbers to take a ...

Read More

May 03, 2021

Updated Policy Handling with Family Merges

We have improved the Family Merge process to ensure your customers have the ability to see which guardians have accepted various versions of policies. This will enable your customers to make an informed decision when d...

Read More

April 16, 2021

Improved Reporting Abilities

No matter what type of children’s activity center you run, reporting is essential as it allows you to view data in a way that can help you discover useful, relevant, and timely information about your customers an...

Read More

April 12, 2021

New iClassPro Live Permission Setting

We’re excited to announce that we’ve added a new permission setting to iClassPro Live that will help your staff work more efficiently when streaming classes! Previously, in iClassPro Live, if a staff membe...

Read More

April 07, 2021

Expanded Editing Abilities for Admin Staff

Some of your most essential staff members are those whom you have entrusted full permissions within the iClassPro application. As it is our goal to equip your staff with the tools they need to do their job well, we hav...

Read More

March 31, 2021

New & Improved User Interface

iClassPro is committed to ensuring that every customer has a great experience when using our application. That’s why we have a team of experts dedicated to continually finding ways to improve the experience for y...

Read More

March 31, 2021

The legacy Roll Sheet Report is back!

You asked. We listened! Your feedback is extremely important to us, so we are bringing back the Roll Sheet (Legacy) Report. So not only will you have access to the new, revamped Roll Sheet Report (CLA-4), you will als...

Read More

March 25, 2021

NEW Automatic Invalid Card Flag

Wouldn’t it be great if there were a way to know which credit or debit cards on file were no longer valid? Well, now there is! We’re happy to announce that with iClassPro, when a card is hard declined once,...

Read More

March 25, 2021

NEW Discount Setting

We’re excited to announce that we’ve added a new “Ignore Overridden Tuitions When Calculating Discounts” setting under Settings>Setup>Class Settings>General Class Settings. Enabling th...

Read More

March 23, 2021

Enhanced Roll Sheet Report

As a teacher or coach, we know you are always looking for new ways to enhance your roll sheets. So to help you gain more insight about the students coming in your doors on a day-to-day basis, we’ve expanded roll ...

Read More

March 18, 2021

Touchless Kiosk Check-In

Did you know that we offer a way for your customers a way to check into your facility without having to touch anything? So no need to sanitize pens and clipboards anymore; just use iClassPro’s Check-In Kiosk. Us...

Read More

March 18, 2021

Family Ledger Updates

We’ve updated a widely used family report and made some refreshing changes to the Family Ledger page! You can now conveniently print or email the “Family Annual Total Receipts Report” (FIN-15) direct...

Read More

March 11, 2021

We’ve expanded Attendance Permissions!

We’re excited to announce that we’ve revamped Attendance Permissions to work more efficiently for your staff! First, Attendance Permissions for staff members have been updated for the Attendance views in t...

Read More

February 25, 2021

Enrollment Wizard settings have a new home!

We’re excited to announce that you can now configure your Enrollment Wizard settings from one convenient location! Simply go to your iClassPro Dashboard and from there go to Settings > Set Up > Class Settin...

Read More

February 09, 2021

Automatic payments just got easier!

*Available for U.S. customers only. Keep auto-payments flowing with Automatic Card Updater! Automatic Card Updater is convenient and will help you maintain accurate credit card data for your customers’ recu...

Read More

February 04, 2021

Promote Your Business With eGift Cards

eGift Cards are an awesome option that allows your customers to support you and share your business with potential new customers! eGift Cards are free to use, never expire, and can be purchased by anyone, an...

Read More

January 28, 2021

Customer Receipt Email Enhancements

We have revamped our “Payment Receipts” email template that is automatically sent out when a customer signs up for a class via the Customer Portal. The template is now easier for you to edit and to help ens...

Read More

January 14, 2021

New Permission Setting

We’ve added a new permission setting to the widely used Student Policy Report, also known as STU-11! As you may already know, the Student Policy Report allows you to generate a printable version of your Student ...

Read More

December 15, 2020

Alternate Payment Refund Options

We’ve updated payment refund options to be more convenient for your customers! As many of you know, customers sometimes request refunds for classes, camps, parties, and other purchases. Occasionally the customer...

Read More

November 23, 2020

Failed Payment Receipts

Wouldn’t it be helpful if your customers could receive a failed payment notification if their payment is declined? We’re happy to announce that this is now possible by enabling our new Email Receipts for Fa...

Read More

November 03, 2020

Introducing iClassPro Payroll!

Your job is to take care of your business and our job is to help make your payroll effortless! Designed with our customers in mind, iClassPro offers two convenient payroll solutions that will reduce your business costs...

Read More

October 28, 2020

We’ve expanded staff permissions!

We’re excited to announce that we’ve expanded staff permissions to help make running your business even easier while adding more flexibility for your staff. As you know, staff user group permissions give y...

Read More

October 20, 2020

Is it time for an upgrade?

We want you to get the most out of your iClassPro apps and portals, so we’ve compiled a list of recommendations for you to consider when it comes time to replace your device. If the phones or tablets that you ar...

Read More

October 05, 2020

Automated Email Template Variable Updates

Your feedback is so important to us! Actually - it drives everything we do here at iClassPro! Our software has always been built by the pros for the pros and that means we are always listening. We're excited...

Read More

August 25, 2020

Blackout Schedules just got easier!

We’re excited to announce that we’ve released some amazing updates to Blackout Schedules!  Updates to this feature will replace the previous Blackout Schedule method giving you easy, step-by-step guid...

Read More

July 30, 2020

Auto-Approve Transfer Requests

Wouldn’t it be amazing if students meeting specific class requirements could automatically be approved for next-level transfers? Well, we’re happy to announce that we’ve added settings to make this ha...

Read More

July 07, 2020

New “Customize Payment Methods” Setting!

Check out our new “Customize Payment Methods” setting!    This unique setting allows you to select which payment methods (i.e. external credit card, credit to account, etc.) will be accepted...

Read More

June 16, 2020

You can now email future and past enrollments!

We’ve enhanced our email function to allow you to send Email Blasts to future and past enrollments. This new option gives you the ability to target more than just current customers... the combination is up t...

Read More

June 02, 2020

Makeup Tokens: Easy and Convenient

By now, many of you have either reopened your business or are gearing up to reopen in coming weeks. We are so excited because this means you can start offering summer-programming which may include summer camps, mini ca...

Read More

May 18, 2020

Enhanced Email Variable Options

You can now send personalized email campaigns to your customers by inserting custom email variables into your iClassPro Email Blasts. Sending a personalized email allows you to approach your customer easier a...

Read More

May 04, 2020

Introducing iClassPro Live

Parents can now watch class from home, work, or anywhere with our simple, secure video streaming! This awesome new feature seamlessly integrates with your existing iClassPro software.

Read More

April 29, 2020

Check Out Our Changelog

Have you noticed the red “NEW UPDATES” button located at the top of the page when logging in to iClassPro? This is our Changelog and it’s where we publish all iClassPro software updates. Fro...

Read More

April 28, 2020

Customer Portal is Here!

At iClassPro, we are dedicated to continuously improving our technology to ensure you and your customers have the best experience possible. That's why we've launched a new, improved customer portal!

Read More

April 02, 2020

Your voice matters!

Share and vote on feature requests via our new customer feedback app! We have said it before, but we’ll say it again: your voice matters, and that’s why we’ve launched a simple way for you to share f...

Read More

March 24, 2020

Embed Videos in News & Announcements

We’ve updated the “News & Announcements” section of the Parent Portal to give you the option to embed videos from YouTube or Vimeo. Adding videos to this section will help your business communica...

Read More

March 19, 2020

Mass Messaging Tools

It’s more important than ever for you to keep your customers up-to-date with facility announcements, and what better way to do so than with mass messaging tools available to you through iClassPro! Email blast ...

Read More

March 17, 2020

Makeup Tokens: An Alternative To Refunds

With all of the news about Coronavirus (COVID-19), we are learning that some of our customers are temporarily closing their facility or facilities. For those who are experiencing temporary closures, we’...

Read More

March 03, 2020

Class Registration Dates

We’re excited to announce that those of you using monthly enrollments can now schedule class start/end dates and registration start/end dates within iClassPro. Define default dates or earliest start dates for ...

Read More

February 25, 2020

Introducing ProBot!

Meet ProBot! You may notice him inside of iClassPro today. He is here to walk you and any new employees through various sections of iClassPro! ProBot will simplify your employee training and user onboarding with step-b...

Read More

February 21, 2020

Text Messaging Updates

Text messaging features within iClassPro just got better! Add a little extra flair to text messages to your customers by giving them headers and footers. For example, a header can include keywords about special p...

Read More

February 14, 2020

Smart Filters for Family Reports

Smart Filters for Family Reports are here! If you commonly use the same filters when running reports, you can now save them as Presets! Simply load a Preset Filter whenever you open the report page, set your date range...

Read More

February 13, 2020

Punch Passes are Here!

Punch Passes are a way for you to provide your customers with the flexibility to attend classes and utilize your facility in a variety of ways. Whether it’s 5 passes to your pool during the weekend or 10 pas...

Read More

February 07, 2020

Skills Grid View Enhancements

We gave the Skills Grid View a facelift making it more efficient and reliable and giving it the ability to perform at higher speeds! Some of the enhancements include: Showing more details when viewing the grid at a ...

Read More

December 17, 2019

Updated User Permissions

We’ve updated user permissions for how family and student policies are accepted. With this modification, staff members accepting a family or student policy within the Office Portal will need to be given explicit ...

Read More

December 13, 2019

New Period Summary Report

Presenting the newest addition to iClassPro’s report library: The Period Summary Report!  This report summarizes student enrollments and payments collected within a specified date range, separated according...

Read More

December 06, 2019

Branded Mobile App

It will be easier than ever to connect with your families with your very own branded mobile app. The app is free to your customers and will offer them an experience in line with your own brand.

Read More

November 20, 2019

Family Report Updates Coming Soon

Family Reports are getting a facelift! Beginning Tuesday, November 26, Family Reports will be visually and functionally more user-friendly while also having uniform filters! Below is an example of an old Phonebook Rep...

Read More

November 18, 2019

Updated Group User Permissions

Group User Permissions just got easier! When setting user permissions to “None,” “View,” or “Full” you’ll now use a convenient toggle switch allowing for a more user-friendly ...

Read More

November 15, 2019

Program Specific Email Templates

Say hello to customizable Program Specific Email Templates! Tailor custom email templates to your specific programs with iClassPro’s new Program Specific Emails. Adding multiple versions to an existing custom em...

Read More

November 08, 2019

Email Receipts for Successful Payments

Automatically send your customers email receipts for successful payments with iClassPro’s newest upgrade! It’s easy! In the Auto Payments task, choose  "Charge From Merchant Account" and enable &ldquo...

Read More

November 06, 2019

Tuition Schedule Pricing

We are excited to introduce a new straight forward billing type feature to iClassPro - Tuition Schedule Pricing! Previously, the only way to set discounts for families with multiple students and/or students enrolled i...

Read More

October 23, 2019

Single Day Enrollments

For customers who allow single day, one-off enrollments, iClassPro now offers a single day enrollment type! These enrollments have the same start/end date, but unlike trial and makeup enrollments, there is a fee associ...

Read More

October 17, 2019

New Smart Filters

Sick of setting filters? With iClassPro's new Smart Filters, you can now set and save! If you frequently use the same filters to view pages, iClassPro has the ability to save them as a Smart Filter! Active in all ...

Read More

October 04, 2019

Point of Sale Updates

We have updated Point of Sale to include some highly requested features! Point of Sale is now compatible with your barcode scanners and supports UPC tracking. On the product entry screen, the new UPC field allows barc...

Read More

September 27, 2019

Hide Classes and Medical Information

By request, you can now hide student medical information and classes within the Parent Portal! In the Parent Portal settings selecting “Hide Student Medical Information” allows your business to hide the Phy...

Read More

September 20, 2019

Sweet Pea Partnership!

iClassPro is proud to announce our partnership with Sweet Peas Educational Gymnastics! Sweet Peas is an educational gymnastics program designed to promote physical, social and cognitive development in children 6 months...

Read More

September 19, 2019

Updated Password Requirements

iClassPro is always working to make sure customer data is as secure as possible. One way we are doing this is by requiring stronger passwords as of September 19, 2019. In order to best protect your customers, any new o...

Read More

September 04, 2019

The Staff Portal App is Here!

The iClassPro Staff Portal App gives your employees quick access to Time Clock, Skill Tracking, Attendance, and Birds Eye View. The app allows your staff to take care of their staff portal needs wherever they are. This...

Read More

August 22, 2019

New Student Wizard

Adding a new student to iClassPro has never been easier than with the New Student Wizard! This feature will guide you through the process, prompting you every step of the way to be sure you have all of the information ...

Read More

August 05, 2019

iClassPro Kiosk App is Here!

iClassPro Kiosk app gives you quick access to Time Clock, Parent and Student Check-In, and the Staff Portal at your children’s activity center. iClassPro Kiosk app only allows browsing within iClassPro and preven...

Read More

August 05, 2019

Family Password Reset

Traditionally within iClassPro, there has been a text field under Family Details > View More, where staff could manually change/enter a password for the family.  For security compliance, this has...

Read More

June 25, 2019

iClassPro Point of Sale is Here!

iClassPro is making it easier than ever to sell all of the things your students need. Manage your inventory, customize products, and view past sales all on the same beautiful platform. Check out all that Point of Sale ...

Read More